2012 User Driven Design for First Hotel – Teaching Module

Teachers: Anke Pasold, Mette Bak Andersen & Jeremy Walton
Partner: Kea. Copenhagen school of design and technology, Living Design specialization of BA Design & Business
Partner: First Hotels

Teaching module where the students analyze room service products, touch points and customer journey of First Hotel guests. With focus on environmental considerations to develop concept proposals and communicative prototypes. Culminating in a physical exhibition in the foyer.

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_{Images: working process and prototypes of students work.}